Frequently Asked Questions - Stakeholder Management

Stakeholders are key to the success of any initiative. Stakeholders at different levels inside, and outside, the organisation are analysed and communicated with effectively to achieve objectives in terms of support and engagement.

Stakeholder management includes stakeholder analysis and communications planning; the effective identification and use of different communications channels; and techniques to enable the achievement of objectives.

Stakeholders and their relationship with the initiative will change as the initiative progresses through its lifecycle. There should be evidence that sufficient reviews are taking place to understand these changes. A stakeholder management strategy and communications plan will be defined and refined to accommodate the stakeholder changes, and for use in lessons learned that can lead to better stakeholder engagement.

These guides, articles and videos provide help with some of the concepts and techniques